This guarantee does not affect your legal rights in relation to defective or misdescribed products.Ĭan I cancel or end the contract with Lorex? It does not apply to purchases made through other distribution channels, such as (but not limited to) brick and mortar retailers or online marketplaces and retailers. *The Lorex Money Back Guarantee only applies to purchases made directly from the Lorex site. Please note that original shipping fees are not refundable. Funds will be returned within 14 days or earlier in accordance with applicable law and policies applicable to the method of payment. Your refund will be credited back to the same payment method used to make the original purchase on the Lorex site once we receive the product back from you or if product was not delivered to you, then once you tell us you have changed your mind. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. You are responsible for all return shipping fees and bear the risk of loss during shipment. For purchases made directly from our site, you may return the products for any reason within 30 days of delivery (Some conditions may apply to certain products, see grid below).
You may return any item in its original packaging provided that the products are not damaged or abused when you are trying and testing it for your use. Lorex guarantees your satisfaction with all of the merchandise that we sell. Simply select Klarna or PayBright during the checkout process. Lorex has partnered with both Klarna (US customers) and PayBright (Canadian customers) to offer financing options to spread out the total payment of your purchase.
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Please contact our sales department to obtain a pro form invoice and detailed information regarding available payment methods. Lorex cannot accept credit card payments for such orders. Orders that are billed outside of Canada, UK or US, and orders that are shipped to freight forwarding companies/agents must be paid in advance by wire transfer, bank money order or a certified bank cheque.
Unfortunately Lorex cannot accept your payment C.O.D at this time. It usually takes between 3 and 5 business days for an eCheck to clear and your order will only ship out once the eCheck clears. Once completed you will be redirected back to our site and you will receive an email with an order confirmation. Select which debit / credit card / PayPal balance account to use for payment and confirm the transaction.
You will be redirected to the PayPal website where you may choose to create or login to your PayPal account. For more detailed information regarding alternate payment methods, please contact us. Lorex does not accept bank money orders, postal money orders, personal or business cheques. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes. Lorex accepts payment by Visa®, MasterCard®, American Express® or Discover® credit cards.
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